Responsibilities & duties
- Develop profitable and sustainable sales growth plans for the assigned customer
- segment and business sector(s).
- Customer identification and recruitment: aggressively grow sales volumes and
- profitability within the assigned segment and business sector(s) through proactive sales,
- understanding customer requirements/ needs and customer relationship management.
- Effectively co-ordinate the activities of the resources assigned to ensure that sales and
- revenue targets for the assigned segment business sector(s) are met.
- Ensure that agreed sales targets and objectives are met by expanding market
- awareness of Company’s brand, products and services.
- Register Company’s customers onto the Company’s network and install Company’s
- routers, dongles and/ or other equipment at the customer premises.
- Attain intimate knowledge of the composition of the Company’s market in the assigned
- segment and business sector(s). Create and maintain an up-to-date database of existing
- and potential customers within the assigned segment and business sector(s) with the
- view expanding the Company’s footprint within the assigned segment and business
- sector(s).
- Attain intimate knowledge of each corporate customer (accounts) in portfolio: nature of
- business, critical business needs, trigger to decision to purchase Company’s services,
- key influencers within the organisation, decision maker, etc.
- Be responsible for the safe keeping of cash received from sales until it has been handed
- over to the Company’s Cashier or bank in a Company’s bank account.
- Manage customer relations, attend to customer queries and continuously measure
- customer satisfaction and take prompt corrective measures.
- Review daily, weekly and monthly results and align activities and resources accordingly.
- Report on sales results and market conditions to the Head Direct Sales Force and make
- appropriate recommendations.
- Maintain in good condition all tools of trade (“equipment”) issued to you by Company’s
- and ensure that they are returned to Company’s for safe keeping at the end of every
- day.
Key Performance Indicators:
- Achievement of customer recruitment (sales) and revenue targets for assigned
- segment and business sector(s)
- Organization – sales plans, route plans, execution documentation, meeting
- attendance and reporting
- Customer satisfaction and relationship management (retention and complaint
- resolution)
- Conversion of prospects into paying customers
- Product knowledge/ awareness of assigned market segment and business sector(s)
- Compliance to Company’s Sales and cash handling processes and procedures
Academic qualifications, experience and skills
- Degree /Diploma Business / Sales /Marketing
- Min 5 years direct sales. Telecom / FMCG customer-facing 2 years supervisory /
- Handling corporate high net worth accounts and Proven track record
Mode of Application
Please forward your CV to: info@workforceconsult.com
Application Deadline: 21th May 2015
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