Sales Operation Manager

Responsibilities& duties

• Coordinates sales forecasting, planning and budgeting processes used within the sales function 
• Proactively monitors and strives to maintain high levels of quality, accuracy and process 
• consistency in the sales function planning efforts Partners with IT Operations and other relevant 
• departments 
• To provide enabling systems/technology to support execution of tactical elements and delivery 
• of sales strategic goals 
• Supports the Head of Distribution & Sales in the equitable assignment of sales force targets and 
• ensures targets are optimally assigned to all sales channels and resources in a timely manner 
• Collates and ensures accurate and timely submission of Sales reports and other intelligence 
• essential to the sales function. 
• Recommend revisions to existing reports or new report requirements as may be appropriate. 
• Plans and coordinates execution of all internal and external sales events including sales 
• campaigns, account reviews, activations and daily, monthly and annual sales meetings 
• Partners with the sales management to oversee day-to-day process execution, develop and 
• monitor adherence to policy and process guidelines, identifying gaps or problem areas, taking 
• corrective action and/or making appropriate recommendations. 
• Provides support and training to the sales teams on existing or new sales systems/technology 
• e.g. CRM and monitors adherence to required standards 
• Coordinates training delivery to the sales team and sales support staff Provides input to sales 
• management in the development and administration of sales incentive programs and liaises 
• with the relevant departments to ensure these are paid in a timely manner 
• Participate in regular continuous improvement reviews with distribution and sales team 
• members 
• Manage all distribution and sales relevant logistics processes e.g. ensuring devices and SIM 
• cards minimum stock levels are maintained and the product flow from customs to main 
• warehouse to sub-warehouses is properly monitored 
• Ensure proper route planning for each direct sales staff every day 

Key Performance Indicators:

• Achievement of department strategic objectives (e.g. total customer base, gross and net adds) 
• Accountable for on-time implementation of sales targets and KPIs Accurate and timely reporting
• Effective and efficient logistics network (cost of distribution) Efficient allocation of resources, 
• support and training 
• Compliance with Company’s Sales processes 
• Timely and successful sales event execution 

Academic qualifications, Experience and Skills 

• Degree /Diploma 
• 5yrs in distribution and sales to consumer market FMCG customer-facing 3 years field 
• experience Marketing experience 
• Logistics experience 
• Leadership skills and Strong process focus 
• Analytical and problem solving Attention to detail 
• Influencing and negotiation skills 
• Multi-task and Self starter

Mode of Application
Please forward your CV to: info@workforceconsult.com
Only shortlisted candidate will be contacted for the interview 

Application Deadline: 21th May 2015