Application Deadline: 22 July 2015
Job Location: Dar es Salaam.
PURPOSE STATEMENT OF THE JOB
• Provide customer and business insights to enable 'Fact-Based' decision making by deploying
functional & analytical skills, translating business intelligence into business actions.
• Implement and refine customer analytics and data preparation techniques to maximize benefits
from information assets and enhance revenue generation.
• Ensure efficient and robust operations through clear direction, task prioritization as well as
proactive liaison with IT, BI and relevant third-party teams
KEY ACCOUNTABILITIES
Analyse Marketing teams’ on-going and situational commercial decision-making questions, distil data requirements from them and drive analyses.
Provide timely and accurate periodic & ad-hoc reports to the marketing teams to address Pricing,
Product/Segment decisions as well as to aid CVM programs.
Plan, monitor and conduct analysis of customer and revenue information across all dimensions
such as product subscriptions, campaign performance, demographic profiles, and usage & reload
patterns etc. to identify trends and make recommendations to improve product performance.
Drive implementation of customer data collection standards and monitor their implementation to enhance the quality of reporting and analysis.
Liaise with the IT and relevant third-party teams on all matters related to BI, reporting and analysis
for smooth operations and to ensure delivery of ever-evolving data requirements.
CORE COMPETENCIES, KNOWLEDGE AND EXPERIENCE:
• Strong SQL skills with solid experience in OLTP database models (OLAP is a plus).
• Customer data skills, i.e. understanding of customer data marts, etc.
• Experience in managing customer analytics and business intelligence operations and initiatives.
• Open, fact-based approach; ability to understand commercial objectives/problems, identify the
right analysis approach and prepare relevant data.
• Preferable: Expertise in CVM methodology, principles, capabilities, and techniques.
TECHNICAL / PROFESSIONAL QUALIFICATIONS:
• University degree
• 5+ years’ telecom functional experience
KEY PERFORMANCE INDICATORS:
• Timeliness and usefulness of reports/analysis.
• Incremental Benefit (Revenue/Margin/Efficiency) to the Marketing team realized through
recommendations and measures.
• Directly influence able commercial KPIs.
To Apply send CV to info@workforceconsult.com
Job Location: Dar es Salaam.
PURPOSE STATEMENT OF THE JOB
• Provide customer and business insights to enable 'Fact-Based' decision making by deploying
functional & analytical skills, translating business intelligence into business actions.
• Implement and refine customer analytics and data preparation techniques to maximize benefits
from information assets and enhance revenue generation.
• Ensure efficient and robust operations through clear direction, task prioritization as well as
proactive liaison with IT, BI and relevant third-party teams
KEY ACCOUNTABILITIES
Analyse Marketing teams’ on-going and situational commercial decision-making questions, distil data requirements from them and drive analyses.
Provide timely and accurate periodic & ad-hoc reports to the marketing teams to address Pricing,
Product/Segment decisions as well as to aid CVM programs.
Plan, monitor and conduct analysis of customer and revenue information across all dimensions
such as product subscriptions, campaign performance, demographic profiles, and usage & reload
patterns etc. to identify trends and make recommendations to improve product performance.
Drive implementation of customer data collection standards and monitor their implementation to enhance the quality of reporting and analysis.
Liaise with the IT and relevant third-party teams on all matters related to BI, reporting and analysis
for smooth operations and to ensure delivery of ever-evolving data requirements.
CORE COMPETENCIES, KNOWLEDGE AND EXPERIENCE:
• Strong SQL skills with solid experience in OLTP database models (OLAP is a plus).
• Customer data skills, i.e. understanding of customer data marts, etc.
• Experience in managing customer analytics and business intelligence operations and initiatives.
• Open, fact-based approach; ability to understand commercial objectives/problems, identify the
right analysis approach and prepare relevant data.
• Preferable: Expertise in CVM methodology, principles, capabilities, and techniques.
TECHNICAL / PROFESSIONAL QUALIFICATIONS:
• University degree
• 5+ years’ telecom functional experience
KEY PERFORMANCE INDICATORS:
• Timeliness and usefulness of reports/analysis.
• Incremental Benefit (Revenue/Margin/Efficiency) to the Marketing team realized through
recommendations and measures.
• Directly influence able commercial KPIs.
To Apply send CV to info@workforceconsult.com
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